If you can Receive Email but not Send

If you are experiencing an Email issue where you can receive mail but not send mail, and are a Verizon ISP customer, we have a step-by-step FAQ available to walk you through a workaround so you can send email again.

Verizon has recently made a change in their configuration which prevents many people from sending email, based on your current email client program settings. Our FAQ describes how to make the required change to be able to send email.

Click here for our FAQ "How do I change the SMTP port in my e-mail client?"

The FAQ we provide includes instructions for changing your SMTP port for the following email programs: Microsoft Outlook, Outlook Express, Mozilla Thunderbird, and Entourage (Mac Mail).

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