What are the Email Account configuration settings for c4 customers?

The following FAQ provides an overview of settings required when configuring an email account for c4 customers. Depending on what type account you are setting up (an @c4.net account or an @yourdomain account), you may need to provide different information. These differences are described below.

Incoming Mail Server Settings

  @c4.net Accounts @yourdomain Accounts
Account type POP POP or IMAP
Incoming mail server mailman.c4.net mail.yourdomain
Username What appears before the @ symbol What appears before the @ symbol
Password Provided by c4* Provided by c4*
Incoming server port number 110 110
Incoming server authentication method Password Password
Incoming mail server supports Secure Sockets Layer (SSL)? No No
*The Password can be reset once the account is configured correctly

Outgoing Mail Server Settings

  @c4.net Accounts @yourdomain Accounts
Outgoing mail server mailman.c4.net mail.yourdomain
Outgoing server port number 25 or 587* 25 or 587*
Outgoing mail server supports Secure Sockets Layer (SSL)? No No
Outgoing server authentication type Password Password
Outgoing server requires a username and password Yes (Same settings as Incoming Mail Server) Yes (Same settings as Incoming Mail Server)
Can these settings be used from any Internet connection? Yes Yes
*If neither of these port server numbers work, contact your ISP provider for further assistance (Verizon or Comcast)


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