How to review, add, or remove email addresses from Blocked Sender List?

Email Addresses (e.g., demo@example.com) or entire domains (e.g., example.com) can be added to your Blocked Senders list. Once you have added an email address or domain to your Blocked Senders list, future emails received from the address or domain will not get delivered to your Inbox. You can review the Blocked Senders list at any time, and add or remove additional Email Addresses as needed.

To Review the Blocked Senders List

  1. Log into Web mail.
  2. Select Settings (the gears icon) from the menu on the left.
  3. Under My Settings, select Filtering and then Content Filtering.
  4. If there are Email Addresses currently setup to be Blocked, they will appear on this screen as a 'Rule'.
  5. Place a check next to an entry that you see on the Content Filtering screen, and then press Edit to review.

  6. Reviewing Blocked Senders
    Reviewing Blocked Senders in SmarterMail

  7. Click the Next button to review what information is currently setup for Blocked Senders.
  8. Use the Next button to move through the Blocked Senders information screens.
  9. Click the Save button when finished reviewing and making any changes to these screens.

To Add or Remove an Email Address or Entire Domain to the Blocked Senders List

  1. Log into Web mail.
  2. Select Settings (the gears icon) from the menu on the left.
  3. Under My Settings, select Filtering and then Content Filtering.
  4. If there is an existing Rule you are adding onto, select it from this screen by placing a check next to it. Otherwise, click the New button to create a new Rule.
  5. Depending on if you are adding a specific Email Address or an entire Domain, place a check in the appropriate area of the 'From Address' section.
  6. Click the Next button and enter the information you want to add in the 'From specific domains or addresses' field, e.g., add the email address 'spam@lycos.com'.

  7. Adding Email Address to Blocked Senders
    Adding an Email Address to Blocked Senders in SmarterMail

  8. Click the Next button to continue.
  9. In the Name field, assign a friendly rule name to help you identify it (e.g., Blocked Senders).

  10. Naming Blocked Senders
    Assigning a Name to Blocked Senders in SmarterMail

  11. Click the Save button when finished reviewing and making any changes to these screens.

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