Cape Cod Web Site Design, Web Site Development, and Web Site Hosting

Support :: FAQs and Tutorials

More Information: List of FAQs & Tutorials | Ask for Assistance | Feedback Form

This area of our web site provides answers to questions we frequently receive, as well as tutorial instructions on how to best utilize some of the services we offer. We will be adding to this section over time, so please check back regularly for new information.

Computers and the Internet

What does [insert techie term here] mean?	Answer	9.1.2008
Why is my computer slow?	Answer
How do I tell which operating system I'm running?	Answer

Surfing the Internet and viewing web pages

How to Clear Internet Browser Cache	Answer	1.25.2008
What is a web browser?	Answer
How do I go to a web site?	Answer
How do I search the Internet?	Answer
What does the message "404 Error" or "404 Not Found" mean?	Answer
What does the message "Page cannot be displayed" or "dns or server error" mean?	Answer
What are cookies?	Answer
How do I fix the problem of logging into Web sites using Microsoft's Internet Explorer 6 Web browser?	Answer
How do I reset Microsoft Internet Explorer's security settings to their default values?	Answer

E-mail

Preview Pane and Images	Answer	3.28.2013
How to Configure Mail for Outlook 2010	Answer	1.10.2013
How to Configure Mail for iPhone and iPad	Answer	11.1.2012
Deleting Mail in SmarterMail	Answer	10.17.2012
Finding Online Help in SmarterMail	Answer	9.7.2012
Setting up a Signature in SmarterMail	Answer	9.7.2012
Configuring Spam Filter Settings	Answer	6.15.2012
How to Configure Entourage	Answer	5.25.2012
Email Account Size Limits	Answer	1.27.2012
How to Configure Mac Mail	Answer	12.12.2011
Creating Secure Passwords	Answer	11.17.2011
Changing your Email Account Password	Answer	11.17.2011
SmarterMail FAQ's	Answer	6.15.2012
Flagging an Email as Spam or Not Spam	Answer	10.27.2011
Reviewing the Junk Email Folder	Answer	10.27.2011
Adding Addresses and Domains to Trusted Senders	Answer	10.27.2011
Greylisting and Account Management	Answer	10.27.2011
Email Account Configuration Settings	Answer	2.25.2011
Why are my e-mail messages taking a long time to get delivered?	Answer	4.22.2010
Configure an E-mail Account in Thunderbird	Answer	10.8.2010
Why does Outlook read "Sending 2 out of 2" messages when only sending 1 message?	Answer	7.23.2009
Configuring the "Junk E-Mail" Setting in Outlook	Answer	5.12.2009
What is the limit on file attachment size?	Answer	5.29.2008
How do I send e-mail from Comcast, Verizon, or another third party?	Answer	4.17.2008
How do I send an e-mail example as an attachment to c4.net for analysis?	Answer	4.17.2008
How to Configure Windows Mail (Vista)	Answer	12.27.2007
How do I change the SMTP port in my e-mail client?	Answer	4.17.2008
How to use a c4.net hosted mailing list	Answer	7.7.2006
Configure an E-mail account in Outlook and Outlook Express	Answer	7.2.2012
Why am I receiving Winmail.dat files in webmail?	Answer
In the e-mail Settings, what are “Forbidden Attachments”?	Answer
What is an e-mail client?	Answer
What are my e-mail settings?	Answer
What is spam?	Answer
Why do I receive so much spam (unsolicited commercial e-mail)?	Answer
How can I put an end to spam?	Answer
How to I enable SMTP Authentication?	Answer	6.8.2009
Why does Norton email scanning cause problems sending and/or receiving email?	Answer

Viruses, worms and other undesirables

Free Microsoft Security Essentials	Answer	11.4.2011
Free AVG 2012	Answer	11.4.2011
How do I use Spybot?	Answer
What are viruses and worms?	Answer	9.1.2006
How do I protect myself from viruses and worms?	Answer

Web Site Design and Hosting

Questions to Ask When Looking for a Web Developer	Answer	4.12.2010
Adding a hit counter to your Web site	Answer	9.1.2006
Adding a mail form to your Web site	Answer
What should I name the homepage of my site so that it automatically comes up when somebody types the address of my web site?	Answer
What content or material is prohibited on c4.net's servers?	Answer

More Information: List of FAQs & Tutorials | Ask for Assistance | Feedback Form

Other Ways to Get Assistance: Support Request | Downloads | Cancel Account